Privacy Policy

Chattahoochee Appliance Repair respects your privacy and is committed to protecting the information you provide through this website. This Privacy Policy describes how information is collected, used, shared, and protected when you visit this website, submit a call request or service request form, call us, or otherwise communicate with us regarding appliance repair or related services. By using this website or contacting us, you acknowledge and agree to the terms of this Privacy Policy.

This website is primarily informational and does not process online payments, credit card transactions, or other financial account transactions through the website. If you choose to contact Chattahoochee Appliance Repair through the website or by phone, you voluntarily provide information for the purpose of receiving information, scheduling service, obtaining support, or communicating about appliance repair needs.

Information that may be collected includes personal information you choose to provide, such as your name, phone number, email address, street address, city, ZIP code, appliance details, service needs, appointment preferences, and any other information you include in a request form, email, text message, voicemail, or phone conversation. Because the website includes a call request or service request form that sends submissions by email, any information submitted through that form may be transmitted and stored through email systems and related service providers.

We may also collect non-personal information automatically when you access or use the website. This may include your browser type, device type, operating system, IP address, general geographic location, pages viewed, referring website, date and time of visits, time spent on pages, clickstream data, and similar website usage information. This information may be collected through cookies, web beacons, pixels, server logs, and similar technologies used to improve website functionality, analyze traffic, maintain security, and enhance user experience.

Cookies and similar technologies may be used to remember preferences, understand how visitors use the website, improve content and navigation, and support website performance. You may be able to control or disable cookies through your browser settings, but doing so may affect how certain website features function. By continuing to use the website, you understand that non-personal browsing data may be collected through cookies, web beacons, and similar technologies for website improvement and related business purposes.

Information collected through the website or through communications with you may be used to respond to inquiries, schedule appointments, confirm service requests, provide customer support, communicate about requested or related services, improve operations, maintain business records, troubleshoot website issues, monitor security, comply with legal obligations, and enforce our terms, rights, and policies. We may also use submitted information to follow up regarding service-related matters and customer care.

By placing a call, submitting a service request, or otherwise providing your contact information, you expressly agree that Chattahoochee Appliance Repair and its partners may contact you by phone, email, or text message for service-related purposes, including appointment scheduling, confirmations, updates, estimates, technician coordination, follow-up communications, customer service, operational matters, and related communications connected to your request or service needs. You understand and agree that such communications may be made using manual methods or automated technology to the extent permitted by applicable law.

You also acknowledge and agree that your information may be shared with trusted partners, contractors, technicians, dispatchers, service providers, affiliates, and other business partners as reasonably necessary for operational, scheduling, administrative, support, marketing related to requested services, or service fulfillment purposes. Such sharing may occur when needed to respond to your inquiry, coordinate appointments, provide repair services, obtain parts or support, manage communications, operate the website, or otherwise carry out legitimate business functions related to the services you requested or the operation of the business.

We may also disclose information when we believe in good faith that disclosure is appropriate to comply with applicable law, regulation, legal process, subpoena, court order, governmental request, industry standards, or enforceable legal obligation; to protect the rights, property, or safety of the business, our customers, users, partners, or others; to investigate fraud, misuse, security incidents, or technical issues; or in connection with a business transaction such as a merger, sale, transfer, restructuring, or acquisition involving all or part of the business or its assets.

This website is not intended for children, and we do not knowingly solicit or intend to collect personal information online from children under 13 years of age. If personal information from a child under 13 is provided through the website without appropriate authorization, it may be deleted when identified. By using the website, you represent that you are using it in compliance with applicable law.

We take reasonable administrative, technical, and organizational measures to help protect information against unauthorized access, loss, misuse, alteration, or disclosure. However, no website, server, email transmission, internet-based communication, or electronic storage system can be guaranteed to be completely secure. Because service request submissions are sent by email, you understand that email may not always be a fully secure means of communication. By submitting information through the website or communicating electronically, you accept these risks.

Information may be retained for as long as reasonably necessary for business, operational, service, recordkeeping, legal, compliance, dispute resolution, security, and enforcement purposes, unless a longer retention period is required or permitted by law. We may retain copies of communications, submissions, and related records as needed to document customer requests, perform services, improve operations, and protect legal interests.

You may choose not to provide certain information; however, if you do not provide requested contact or service-related information, we may be unable to respond to your inquiry, schedule service, or provide support. If you wish to opt out of future marketing or non-essential communications by phone or text, you may request to do so by calling (678) 203-1300. Operational, transactional, service-related, or legally required communications may still be sent as permitted by law.

Depending on applicable U.S. law, you may have certain rights regarding personal information, such as requesting access to, correction of, or deletion of certain information, subject to legal exceptions and verification requirements. Any such request will be reviewed and addressed as required by applicable law, taking into account the nature of the information, the purpose for which it is maintained, and any legal or operational obligations requiring retention.

This website may contain links to third-party websites, tools, maps, platforms, or services that are not controlled by Chattahoochee Appliance Repair. We are not responsible for the privacy, security, content, or practices of third-party websites or services. Your use of third-party services is subject to their own terms and privacy policies.

By using the website, calling us, submitting a service request, or otherwise contacting us, you agree that any dispute, claim, or controversy arising out of or relating to the website, any information submitted through it, any communications related to it, or any services requested through it shall first be addressed exclusively through direct good-faith negotiation with Chattahoochee Appliance Repair. You agree to waive any right to sue, initiate court proceedings, participate in a class action, or pursue any legal action beyond direct negotiation to the fullest extent permitted by applicable law.

To the fullest extent permitted by law, you further agree that in the event any claim is asserted arising from or relating to the website, this Privacy Policy, your use of the website, your communications with us, or services requested through the website, the maximum total compensation, damages, recovery, or liability of any kind available to you shall not exceed $100 in the aggregate, regardless of the theory of liability, including contract, tort, negligence, strict liability, statute, or otherwise.

You also agree that each party shall bear its own legal fees, attorney’s fees, costs, and expenses in connection with any dispute, claim, or disagreement related to the website, this Privacy Policy, or the services, regardless of the outcome and regardless of whether the matter proceeds beyond negotiation to the extent such a provision is enforceable under applicable law.

Nothing in this Privacy Policy is intended to waive rights or limit obligations to the extent prohibited by applicable law. If any provision of this Privacy Policy is found to be invalid, unenforceable, or unlawful, that provision shall be interpreted as narrowly as possible to preserve its intent, and the remaining provisions shall remain in full force and effect to the fullest extent permitted by law.

We may update or revise this Privacy Policy from time to time to reflect changes in legal requirements, technology, business operations, website functionality, or information practices. Any updated version will become effective when posted on the website. Your continued use of the website or continued communication with us after any changes are posted constitutes your acceptance of the revised Privacy Policy.

By accessing or using this website, submitting a form, placing a call, sending a text, sending an email, requesting service, or otherwise communicating with Chattahoochee Appliance Repair, you acknowledge that you have read, understood, and agreed to this Privacy Policy, including the collection and use of personal and non-personal information, the sharing of information with trusted partners for operational and service needs, consent to receive service-related phone calls, emails, and text messages, the use of cookies and web beacons, the dispute resolution limitation to direct negotiation, the waiver of legal action to the fullest extent permitted by law, the limitation of liability to $100, and the agreement that each party will bear its own legal fees and expenses.